Thursday, Nov. 5 11:30am-12:00pm PT 2:30pm-3:00pm ET
A 30min Q&A with Jim Kalbach to sort out your deepest and most challenging JTBD conundrums. On your path to leading JTBD conversations at work, the inevitable challenge will arise. Jim will be available to answer your questions and provide direction for taking your next steps.
Enjoying a remote #jtbd workshop run by @JimKalbach and @ElaineMatthias (following the release of Jim's book 'the jobs to be done playbook') right now. Well-prepared, smoothly run, and packed with practical advice. Worth every cent, thanks!
The JTBD Toolkit can help advance your career
Analyze your customer’s behavior from a different angle.
Use our resources to learn the components of Jobs to be Done.
Discover how Jobs to be Done can help make sense of your mission.
Jim is a Jobs to be Done superstar. Author of the Jobs to be Done playbook, Jim has 15+ years of experience helping major technology companies and startups achieve or make more perfect their product-market fit. He is currently Head of Customer Experience at MURAL, the leading online whiteboard. You can learn more about him at www.experiencinginformation.com
Elaine is here to help you have the best experience. She's passionate about curating spaces where she can creatively solve problems with her peers, distilling complexity into intuitive product experiences. Check out her design work at www.elainematthias.com
The Jobs-to-be-done workshop was both informative and enjoyable. Jim's approach really walked me through how to conduct and apply the JTBD framework in way that is applicable to the projects I work on every day. He facilitated the session in a way that was enjoyable and engaging, making it feel less like a formal training and more like a collaborative discussion. I wouldn't hesitate to participate in one of Jim's workshops again in the future!
What is Jobs to be Done?
Jobs to be Done is a way of thinking that helps your organization align around how best to serve your customer. See the markets you serve in a whole new light to unlock hidden opportunities.
What's included in the Toolkit?
The JTBD Toolkit is a series of lectures, worksheets and templates designed to help you use Jobs to be Done in your day-to-day work. Plus, you'll get early notification of live events and webinars, as well as priority access to JTBD office hours with Jim.
Who is the Tookit designed for?
The Toolkit is designed for people who want to drive change inside their organization and re-invogorate tired ways of thinking about your customer's relationship to your organization. This includes product managers, innovators, designers, marketers, customer success professionals, and business strategists alike
I have some more questions. Is there anyone I can speak with?
Sure! Email Jim and Elaine at email@example.com and we'll tackle any questions you need answered.
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